Stonebridge Communities (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely, in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Stonebridge Communities is part of Gladstones Clinic, a registered company in England and Wales. Our details are:
Stonebridge Communities
Gladstones Clinic
Company Number: 07607877
Email: info@stonebridge.rehab
Phone: 01934 311965
Registered Address: 34 St Marys Street, Weston-super-Mare, BS23 1TN
What Personal Data We Collect
We may collect and process personal data, including:
- Contact details – Name, email, phone number, and postal address.
- Health information – If you are seeking treatment, we may collect relevant health-related information to ensure appropriate care.
- Website data – Our website may collect IP addresses, browsing behaviour, and cookie preferences to improve your experience.
How We Use Your Information
We use your data to:
- Provide our services and process bookings.
- Respond to enquiries and offer support.
- Improve website performance and user experience.
- Comply with legal obligations and security requirements.
Lawful Basis for Processing Data
We process personal data when we have a lawful basis to do so, including:
- Legitimate interests – When data helps improve services without infringing on your rights.
- Consent – When you voluntarily provide information.
- Contractual necessity – When data is needed for service agreements.
- Legal obligations – When required by law.
How We Protect Your Data
We take data security seriously, using secure storage, encryption, and strict access controls to protect personal information. Only authorised personnel can access sensitive data, and we regularly review security measures to prevent unauthorised access, loss, or misuse.
Who We Share Your Data With
We do not sell or trade personal data. However, we may share your information with:
- Trusted service providers who help us deliver services.
- Medical professionals where necessary for treatment purposes.
- Legal authorities when required for compliance and security.
All third parties handling data are required to protect your privacy and use information only as instructed by us.
Your Rights Under UK Data Protection Law
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to certain data processing activities.
- Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us at info@stonebridge.rehab.
How Long We Keep Your Data
We retain personal data only for as long as necessary to:
- Provide services.
- Meet legal and regulatory obligations.
- Resolve disputes.
Once no longer needed, data is securely deleted or anonymised.
Cookies and Website Tracking
Our website uses cookies to improve functionality and enhance user experience. These include:
- Essential cookies – Required for website operation.
- Analytical cookies – Used for traffic monitoring and improvements.
- Marketing cookies – Used to personalise content and advertisements.
You can manage or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or how they handle data. We recommend reviewing their policies before sharing any personal information.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in laws or services. Any updates will be posted here, and where necessary, we will notify you of significant changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@stonebridge.rehab
Phone: 01934 311965
If you have concerns about how we process your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk or call 0303 123 1113.